We’re always happy to help. Whether you have a question, are planning an event, or need help with an order, let us know how we can help. We look forward to hearing from you.
Large orders, for parties, weddings or other events and specialties.
Custom orders for parties or large events require an 8+ week notice. This is because most soaps require 6+ weeks minimum of cure time. This gives time for your decision, commitment and any special logo, monogram, or other custom printing or ordering of special supplies, or ingredients, for your specific order.
Order Support
If you’re contacting us about an order, please include:
- name / phone number / address of order / if applicable?
- Your order number
- The email used at checkout
- Any relevant photos (for damaged or incorrect items)
This helps us assist you faster.
The more information about the problem the sooner we find your order and all information pertaining to it the sooner we can resolve it.
For general questions, support, or custom larger orders:
cernychasity94@gmail.com
We typically respond within 24–48 hours.
Location: Physical Address
Studio 11 Creations
103 Purple Iris Drive
Pikeville, North Carolina
27863
We are a small Homebased Farmstead Business, Garden and Artisan Studio. We do NOT currently offer in‑person shopping, at this time, since we are an eCommerce, specializing in Gentle Soaps.