We’re always happy to help. Whether you have a question about our products, need help with an order, or just want to say hello, you can reach us anytime.
For general questions, order support, or custom requests:
studio11creationsnc@gmail.com
We typically respond within 24–48 hours.
Location
Studio 11 Creations Pikeville, North Carolina
(We are a home‑based artisan studio. We do not currently offer in‑person shopping.)
Order Support
If you’re contacting us about an order, please include:
- Your order number
- The email used at checkout
- Any relevant photos (for damaged or incorrect items)
This helps us assist you faster.
Business Hours
We respond to messages during:
Monday–Friday: 9 AM – 5 PM EST Messages sent on weekends or holidays will be answered the next business day.
